Frequently Asked Questions

Why are you called Paddle Tap and the "High 5" of Pickleball?

We noticed early on in the sport of Pickleball that players after every great point (or tough one) would “tap" their paddles together and say "Let's Go" or "Come on". It's Pickleball's equivalent of giving your teammate a "High 5". We love the energy and fun the sport of Pickleball brings to all players of all ages and named our company after pickleball's most celebrated moments. Let's Paddle Tap!

Why PADDLE TAP PICKLEBALL Paddles?

Paddle Tap Pickleball caters to fun, focused, and fiercely competitive pickleballers. Paddle Tap Pickleball is committed to bringing premiere quality pickleball paddles to players ready to advance on-court performance by delivering increased “SPS” stability, power, and spin. We believe our paddles are top notched and encourage you to try one.  

How long should my paddle last?

This is a tough one because it depends on a couple of key factors. First, how often to you play? Second, how well do you take care of your paddle? We have customers that can play with a paddle for a couple of years and we have customers that want a new paddle every 6 or 8 months.

Now that I own a High Performance Paddle Tap pickleball paddle, how do I treat it with care?

First, like people, paddles can be picky about extreme heat and extremely cold temperatures. Avoid leaving your paddle in your car for extended periods of time. Too many paddles get damaged this way. Second: Be nice to your paddle. Clean it once in a while with a gentle lint-free towel or cloth. Lastly, avoid being mean to your paddle. Smacking your paddle on your hip or throwing it on the ground after a tough point is never a good thing so please be nice to your new investment.

What is your refund policy?

Any paddle you order through PaddleTapPickleball.com can be returned for a refund or exchange within 14-days of your purchased date. The first step is to contact us at support@paddletappickleball.com or via website contact form to start the return process. Please read our full refund/return/exchange policy on our website.

What is your warranty policy?

Paddle Tap is all about customer service! Paddle Tap's high performance pickleball paddles come with a 90-day manufacturer's warranty against any structural defects. Let's face it though, $%# happens sometimes so we have you covered. Please visit our warranty page for more details.